🌿 Studio Etiquette

Welcome to Zen Landing Wellness Studio — a space of peace, respect, and connection. Please review our guidelines to help keep our community safe, supported, and in flow.

🌸 Upon Arrival

• Check in at the front desk when you arrive.

• Lockers are complimentary. If you’d like one, please leave your car key at the front desk — we’ll keep it safe until class ends.

• To maintain a serene and clutter-free space, only bring your mat, yoga props, and water into the studio. No bags or phones, please.

🧘‍♀️ Yoga Classes

• Bring your yoga mat, water, and anything that helps you feel comfortable.

• We provide props (blocks, blankets, bolsters, straps, and chairs).

• Mat rentals are available for $3 (+tax) — payable to your instructor before class.

  • Members receive 2 free mat rentals per month.

• Arrive a few minutes early to settle in and ground before class begins.

• Please silence and store all cell phones outside the practice room.

• Leave rental mats on the floor after class so your instructor can clean them.

• After class, stay for a moment of community — enjoy a cup of tea and connection ✨

💆 Appointments (Massage & Energy Healing)

• Dress comfortably and avoid wearing strong scents.

• Each room has space for your clothing and jewelry.

• Intake forms are required once per year — these are found in your confirmation email and reminder email.

• After your session, feel free to linger and enjoy a cup of tea before re-entering the world 💗

🌙 Workshops

• Bring what you need to feel comfortable: yoga mat, water, journal, and pen.

• Facilitators typically provide any additional items you may need.

• Studio props (blankets, bolsters, chairs) are always available for your use.

• Some facilitators use incense or smoke cleansing to prepare the space — if you’re sensitive, please indicate that during registration so we can accommodate you.

We understand that life can sometimes be unpredictable, and we truly value your time as much as our own. To ensure a smooth experience for everyone, here are a few guidelines we kindly ask you to follow:

HEALTHY & SAFETY

Please refrain from attending if you are feeling unwell, have a fever, or have been exposed to or tested positive for COVID-19. Your health and the safety of others are our top priority.

APPOINTMENTS

A valid credit card on file is required to secure your appointment. This is only to reserve your appointment and will not be charged UNLESS you no show or late cancel per the policy below.

Cancellations and Reschedules:

Any Cancellations or reschedules made within 24 hours of your appointment agree to pay 50% of the payment.

No Call/No Shows will be charged 100% of the payment and require prepayment for future appointments, which will be non-refundable and non-transferable.

Late Arrivals:

If you anticipate being a couple of minutes late, please call us at 609.829.8688, and we will do our best to accomodate you. If you arrive more than 10 minutes after your scheduled appointment time, we may need to reschedule to ensure we have enough time to provide you with the quality care you deserve. In such cases, a fee equal to 50% of your appointment cost will apply.

CLASS CANCELLATIONS:

Cancel at least two hours prior to class start time to avoid being charged.

Late cancellations (within two hours) will forfeit the class. For intro offers or unlimited memberships, a $5 fee will apply for late cancelations or no-shows.

You are responsible for cancelling your class via your Momence account (app or web browser). Navigate to "Upcoming," select the class, and click "Cancel this booking" to confirm.

Late Arrivals:

Classes begin promptly, and our front door is locked at the start time to ensure safety. If you're running just a couple of minutes late, please call us at 609.829.8688, and we'll do our best to accommodate without disrupting the class. Unfortunately, if you are more than five minutes late or unable to attend, refunds or credits cannot be provided.

WORKSHOPS

Cancellations made at least 24 hours prior will receive store credit for future use.

Cancellations within 24 hours of the workshop will not be refunded.

PURCHASES

All purchases are final. Due to high credit card processing fees, refunds are not available for class packages, drop-ins, autopay, massage therapy services, gift cards, workshops, or retail items.

We greatly appreciate your efforts to cancel early if you cannot attend. This helps our studio run smoothly and allows us to accommodate other customers. Thank you for your understanding and cooperation as we strive to create a safe and enjoyable experience for everyone.

It’s best to start in our Yoga for Healing, Chair Yoga, Yin Yoga or Tai Chi classes. Our teachers are experienced with clients of all abilities and will always give you 1:1 attention. We recommend setting your mat up in the middle of the room so you can look around at the other bodies in class and follow their lead. Once you start to learn the names of the postures, the experience becomes much more natural. Even so, there will always be a teacher there to guide you along the way.

At Zen Landing, we believe in forming healthy habits to help you feel good long term, not just by taking one class. So, we created TWO discounted intro offers that allow you access to unlimited classes during your trial. This is the best way to physically feel the benefits of a consistent yoga practice!

Our intro offers are:

Gratitude Intro Offer - 21 days unlimited classes

Monthly Revive Intro Offer - 30 days unlimited classes plus one wellness appointment. (Includes choice of crystal healing, massage, Pellowah, reiki or a private yoga session.)

Go to the Pricing page and you can find these offers at the top.

We offer something for everyone. Our style incorporates elements of anatomy based yoga, functional movement, tai chi and vinyasa flow; all with an emphasis on mindful breathing and self-awareness. Classes range from very gentle to mild movement. Teachers will always offer different options for beginning and advanced students, but please choose a class that speaks to your current level of ability.

We offer an easy-to-use automated booking system called MOMENCE. You must register yourself into class through the Momence system. Please download the Momence app OR Click Here. Once you find the class of your choice, click “BOOK”. You will have the option to choose a membership or pay with a card. Due to limited space and classes often having a waitlist, you must pay for your spot at the time of booking.

Absolutely! If you are feeling intimidated (which is totally normal!) consider starting with our Yin Yoga class. Many of our clients choose to start with a private session to address their unique needs and build up their confidence for class - ask us about it! All of our knowledgeable teachers will help you find the pose that’s right for your body. With consistent practice, your flexibility will improve tremendously! Friendly reminder: You don’t go to yoga because you are flexible, you go to yoga to GET flexible.

Wear clothing that allows you to move freely. Athletic wear or loose-fitting sweats and t-shirts are best. Most women wear athletic pants and tops. Men generally wear athletic shorts (gym shorts or spandex) and t-shirts. Many practitioners bring layers, since your body’s temperature will rise during the active portions of class and fall during final relaxation.

We have everything you need except a yoga mat of your own. We provide all of the props (blankets, bolsters, blocks, straps, chairs) you may need. We also suggest bringing water to stay hydrated and anything else you need to be comfortable.

Membership is our way of making yoga and wellness available to all — from the once a week warrior to the daily practitioner. These are our most affordable payment options. We offer flexible tiers for both yoga and massage. You can freeze your account once per year for a minimum of 2 weeks and a maximum of 2 months. These are auto-debited memberships but there's no minimum commitment. We require 30 days notice to cancel through text, email or a direct message in the Momence App. .

Yes, we highly recommend you register in advance on the Momence app. You can also reserve a space by registering for class online and we will hold your spot until the start of class. We cannot guarantee your spot if you are late. If there are open spots in class, they will always be open to walk-ins. Please note that failure to arrive for a reserved class or canceling a reservation less than two hours before the start of class will result in a $10 penalty. This policy is enforced.

10 class pack and pre purchased appointments expire one year from the date of purchase.

You will not be charged when added to the waitlist, however, you will automatically be charged when moved from the waitlist to class. The waitlist is an automated system and it follows next in line. Please understand that once you add yourself to the waitlist, you could be added automatically into class up to two hours before class start time. If you are added to class from the waitlist and decide not to attend class, no refunds or credits will be given.